Understanding conflict and developing your skills in relation to the management of conflictual situations.
Focus: Understanding why conflict happens, the triggers and the most appropriate responses to minimise escalation. The session will also examine how best to structure and manage a difficult conversation with a stakeholder, i.e. parent/guardian or teacher colleague.
Facilitator: Dr Joe O’ Connell
Date: Wednesday 27th January 21
Time: 7.00 p.m-8.30p.m.
|Course Start Date / Time||27-01-2021 7:00 pm|
|Course End Date / Time||27-01-2021 8:30 pm|
|Number Hours||1.5 Hours|
|Speaker||Dr Joe O'Connell|