WEBINAR -Understanding Conflict and Developing your skills in Relation to the Management of Conflictual Situations

Understanding conflict and developing your skills in relation to the management of conflictual situations.

Focus:  Understanding why conflict happens, the triggers and the most appropriate responses to minimise escalation. The session will also examine how best to structure and manage a difficult conversation with a stakeholder, i.e. parent/guardian or teacher colleague.

Facilitator: Dr Joe O’ Connell

Date: Wednesday 27^th January 21  

Time: 7.00 p.m-8.30p.m.